Privacy Policy

Privacy Policy

Introduction

Welcome to HappyPets.ie. At HappyPets, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services. By using our site, you agree to the terms of this policy.

Data Controller

HappyPets.ie is the data controller responsible for your personal data. If you have any questions or concerns about this policy, please contact us at:

Email: info@happypets.ie
Phone: 01-5924936
Address: Greystones, Co. Wicklow, Ireland

Applicable Laws

We are based in Ireland, and our data processing practices comply with the following laws and regulations:

• The Data Protection Acts 1988–2018

• The General Data Protection Regulation (GDPR) (EU) 2016/679

• The ePrivacy Regulations 2011 (S.I. No. 336 of 2011)

We adhere to these legal frameworks to ensure your data is handled securely and lawfully.

Information We Collect

We collect various types of information in order to provide and improve our services. This includes:

• Personal Information: Name, email address, phone number, postal address, and payment details when you make a purchase or register for an account.

• Usage Data: Information on how you use our website, such as IP addresses, browser type, pages visited, and the time spent on those pages.

• Cookies and Tracking Technologies: Small files placed on your device to enhance user experience and analyse site usage. You can control cookies through your browser settings.

• Google Analytics & Google Tag Manager: We use these tools to track and analyse website traffic, helping us understand user behaviour and improve our website experience.

How We Use Your Information

Your information is used to:

• Provide Services: Process transactions, manage your account, and provide customer support.

• Improve Our Website: Analyse usage patterns to enhance our website and services.

• Marketing: Send promotional materials and updates, with your consent. You can opt out at any time.

• Legal Compliance: Fulfil legal obligations and protect our rights.

Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Third-party companies that perform services on our behalf, such as payment processing and delivery services.

• Legal Requirements: Government bodies or regulatory authorities when required by law.

Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, or destruction. Despite these efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Your Rights

Under data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Correct any inaccuracies in your data.

• Erasure: Request the deletion of your data, subject to certain conditions.

• Restriction: Limit the processing of your data in specific circumstances.

• Data Portability: Transfer your data to another service provider.

• Objection: Object to the processing of your data for direct marketing purposes.

To exercise these rights, please contact us at info@happypets.ie.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

HappyPets.ie
Email: info@happypets.ie
Phone: 01-5924936
Address: Greystones, Co. Wicklow, Ireland